Comprehensive support for Tally customers
Our support services aim to help you realize the immense power of Tally for your
business growth. The ever-changing Business Environment makes it imperative for
you to have necessary assistance and support on the usage of the software from time
to time. You will enjoy friendly, personalized service from our Product Specialists
and their through understanding of Tally and the business knowledge.
Offline Support
You can post your queries through E-mail
If you require technical support or need assistance in using Tally, you can email
our customer support team directly on support@rksolution.co.in One of our support
representatives will typically respond to your e-mail request within 24 hours.
Services that meet your growing requirements
Business support tools are crucial to your organisation’s well being. A business
support tool like Tally, enables you to manage your day-to-day accounting and monitor
the financial health of your organisation. This ultimately leads to increased productivity
and profitability. But, when you are confronted with new business challenges, your
business support systems need to measure up and deliver more, to ensure that your
business continues to run smoothly.
Following Services are covered in AMC:
* Twelve Courtesy Visits annually (Once in a Month).
* On call visit at customer place. Additional to courtesy visits. *
* Regular e-mails for the new up grade or up gradations & changes in Tally.
* Installations of new versions & up grades along with the training of the same.
**
* Unlimited Online Telephonic Support & mailing support ***
* Free entry for one person to any two training sessions held at our office
* Timely during the period. (Includes only operating training, statutory
* Compliances & new reporting introduced if any.)
* Splitting up of the data annually as and when required.
We will be serving the denied conditions as an extra services rendered to clients
which shall be on Charge extra.
* On any problems with regards to Tally.
** Package Charges will be as per specified by Tally India Pvt. Ltd.
*** Conditions Apply.
**** If required please take proper prior training.